Status Legend
Uptime Overview (Last 30 Days)
99.99%
Global Network Availability
Global Availability
| Component | Status | Last Updated |
|---|---|---|
| General IT Services | 🟢 Operational | Nov 04, 2025 – 02:26 PM SAST |
| VoIP Services | 🟢 Operational | Oct 27, 2025 – 08:14 AM SAST |
| Azure AD & Identity Services | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Exchange Online (Mail) | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Virtual Machines & Storage | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Data Center Networking | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Cybersecurity (Defender) | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Azure Cloud Services | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Huawei Networking (Switching & Routing) | 🟢 Operational | Oct 27, 2025 – 08:13 AM SAST |
| Wireless / Wi-Fi | 🟢 Operational | Oct 27, 2025 – 08:12 AM SAST |
| Hosting / Web Services | 🟢 Operational | Oct 27, 2025 – 08:12 AM SAST |
| Backup & Disaster Recovery | 🟢 Operational | Oct 27, 2025 – 08:12 AM SAST |
|
Fibre Connectivity
Bloemfontein
Medium Impact • FrogFoot Outage | Bloemfontein Degraded
FrogFoot has informed us of a network outage affecting Bloemfontein, affected clients will experience intermittent connectivity. FrogFoot engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.
|
🟡 Degraded | Oct 27, 2025 – 08:12 AM SAST |
| Data Analytics (Azure Synapse, Power BI, etc.) | 🟢 Operational | Oct 27, 2025 – 08:10 AM SAST |
| Threat Monitoring & Alerts | 🟢 Operational | Oct 27, 2025 – 08:10 AM SAST |
Last updated: Jan 02, 2026 – 05:15 AM SAST
Component Notes
Fibre Connectivity
Bloemfontein
Medium Impact • FrogFoot Outage | Bloemfontein Degraded
FrogFoot has informed us of a network outage affecting Bloemfontein, affected clients will experience intermittent connectivity. FrogFoot engineers are working on resolving this issue as soon as possible. We sincerely apologise for any inconvenience caused.
Recent Incidents (Past 7 Days)
No recent incidents. All services are running smoothly!
Scheduled Maintenance
Edenburg Scheduled maintenance
Oct 29, 2025 – 06:20 PM SAST | Status:
Metrofibre is conducting maintenance in Eden Sandton, Edenburg on Thursday, 16th October 2025, at 08:00 to Wednesday, 29th October 202,5, at 17:00 GMT +2 daily. Users affected will experience limited to no connectivity for a short period during the maintenance window. We apologize for any inconvenience caused
Multiple Shared Server - Hadware Upgrades - Planned maintenance - 1720
Oct 24, 2025 – 08:17 AM SAST | Status:
Scheduled
Point of impact: 196.40.97.168 + 41.204.202.7
Maintenance window: 1 hour
Attending: xneelo Engineers
Summary: www68.cpt1.host-h.net
www7.cpt2.host-h.net
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
October 24 10:04 AM SAST
Scheduled
Scheduled from October 25, 06:00 AM SAST until October 25, 07:00 AM SAST
Maintenance window: 1 hour
Attending: xneelo Engineers
Summary: www68.cpt1.host-h.net
www7.cpt2.host-h.net
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Rietvalleirand Scheduled maintenance
Oct 22, 2025 – 06:21 PM SAST | Status:
Metrofibre is conducting maintenance in Rietvalleirand on the 13/10/2025 to 22/10/2025 from 07:00 to 16:00 daily, users affected will experience limited to no connectivity for a short period during the maintenance window. We apologize for any inconvenience caused.
Backup Services
Oct 18, 2025 – 12:00 PM SAST | Status: Resolved
Maintenance completed successfully.
Acronis Backups Reported Issues
Oct 06, 2025 – 06:27 PM SAST | Status:
Dear Valued Clients,
While we note that most issues in terms of Acronis Backups have been attended to, we encourage you to please report on a support ticket any anomalies or issues that you may experience.
Our team continue to monitor the service closely.
Azure Cloud Services
Sep 25, 2025 – 02:00 AM SAST | Status:
Performance improvements, minor disruptions possible.
Azure Cloud Services
Sep 25, 2025 – 02:00 AM SAST | Status:
Performance improvements, minor disruptions possible.
Announcements
Azure Cloud Services
Posted: Jan 01, 1970 – 02:00 AM SAST | Last Updated: Jan 01, 1970 – 02:00 AM SAST | Status: | Affected:
Performance improvements, minor disruptions possible.